AGB | AVB

General information
1.1 Rugenbräu AG (hereinafter referred to as "Rugenbräu") provides its customers (hereinafter referred to as "the Hirer") with event equipment (such as cooling trailers, refrigerators, dispensing systems, tents, etc.) for use, in accordance with its separate equipment catalogue, and supplies beverages on consignment (goods for resale).
1.2 The customer is considered the "Hirer" of the event equipment, regardless of whether the equipment is provided by Rugenbräu with or without charge. "Hiring" is defined here as the temporary custody of equipment owned by Rugenbräu.
1.3 These GTC apply to all rental and delivery arrangements between Rugenbräu and the Hirer.
1.4 Orders for the agreed delivery date must be received by Rugenbräu no later than 11:30 a.m. on the preceding working day (Monday to Friday).
1.5 Delivery conditions: as per the agreed delivery plan. Return of sorted empties will take place within the scope of full goods delivered. Product returns are excluded, except in the case of fixed deliveries. If a wine does not meet the expected quality (e.g. cork taint), please retain the bottle and notify us immediately. Faulty wines will be credited within two years of delivery, provided they have been properly stored and handled and proof of purchase is provided.
1.6 On-call service at weekends and on public holidays: beverages can be collected from our ramp by arrangement with the on-call manager at no extra charge. For home deliveries, we charge a handling fee of CHF 50.00 per delivery.
1.7 Unless otherwise agreed, the current price lists for beverages and rental equipment apply.
1.8 Rugenbräu accepts no liability for delays or failure to perform due to force majeure (e.g. weather events, pandemics, official restrictions, etc.). In such cases, the obligation to perform lapses without any claim for damages.

Proper Use

2.1 The equipment provided is exclusively for the storage and dispensing of beverages supplied by Rugenbräu. In the event of misuse, Rugenbräu reserves the right to cancel confirmed orders and to take back delivered equipment immediately and without notice.
2.2 In particular, it is prohibited to store any food (especially fish, meat, salad, vegetables, dairy products, etc.) in the cooling units. Cooking or grilling inside sales stands is also prohibited. In case of violation, the Hirer is responsible and must bear the costs for repair and cleaning (minimum CHF 500.00 per unit).
3 Reservation, Cancellation
3.1 Reservations are processed in the order they are received. To ensure timely delivery, orders (equipment and beverages) must be placed at least 15 working days before the desired delivery date. All reservations become binding only upon written confirmation by Rugenbräu.
3.2 Cancellations are only accepted up to 14 days prior to the scheduled delivery date. For cancellations received after this period, 50% of the rental fees will be charged.

Delivery Conditions

4.1 Delivery of the event equipment and beverages will be made directly to the event location (unloading point) and includes return transport. Access must be guaranteed for all vehicles (including lorries). The organiser must designate a contact person who must be present at both delivery and collection.
4.2 Distribution and setup of the equipment is the responsibility of the Hirer. Tents must be properly secured to the ground. They must be dismantled by the Hirer in winds of 40 km/h or higher or if gusts/storms are expected.
4.3 After the rental period, the Hirer must return the equipment, along with full and empty beverage containers, in a clean, dismantled and transport-ready condition (same as upon delivery; glasses must be washed). Any additional effort by Rugenbräu to collect unprepared equipment and/or to clean dirty equipment will be charged to the Hirer (CHF 90.00/hour).
4.4 Product Returns:

Beverages are generally supplied on consignment. The resale price is set by the reseller but may not be lower than Rugenbräu's purchase price. Only clean, undamaged and resalable beverages in unopened original packaging will be accepted.

Opened packages (i.e. unsaleable goods) cannot be returned to Rugenbräu. If you wish to return partially used packages for your own relief, we will accept them but cannot provide a credit note. Barrels/gas bottles are considered used if the plastic seal has been removed.

For returned goods with a best-before date of less than three months (90 calendar days), only the deposit value will be credited.

4.5 Cooling trailers, cooling tents and dispensing trailers are delivered without extension cables. The Hirer is responsible for ensuring that all electrical equipment is connected in compliance with SEV standards.
4.6 For orders with a product value of less than CHF 300.00 (excluding rental and deposits), a delivery surcharge of CHF 70.00 will be applied.
4.7 The Hirer is required to inspect the delivery and equipment for completeness and functionality upon handover. Any defects must be reported to Rugenbräu immediately. Later complaints will not be accepted, and defect rights will lapse without affecting the obligation to pay the rental fee.

Terms

5.1 The rental prices listed in the equipment catalogue apply for one weekend or a maximum of 5 consecutive days. The rental period begins, at Rugenbräu's discretion, on Thursday or Friday and ends on the following Monday or Tuesday. Each additional weekend will incur a surcharge of 50% of the rental price.
5.2 Delivery is subject to Rugenbräu's credit check and may be carried out against full or partial prepayment or on invoice. For invoiced deliveries, the payment term is 30 days. Rugenbräu also reserves the right to deliver only against cash payment.
5.3 For deliveries and collections on Saturdays, Sundays, public holidays, or between 10:00 p.m. and 5:00 a.m., a surcharge of CHF 250.00 per order will be applied.

Liability

6.1 The rented equipment and consigned beverages remain the property of Rugenbräu and are delivered in perfect condition.
6.2 The Hirer is liable for all damages to the rented equipment and consigned beverages. Damages (including modifications) will be charged up to the new value listed in the equipment catalogue (total loss). Minor damages will be charged at the cost of repair.
6.3 The Hirer is responsible for insuring the rented equipment against fire, natural hazards, water and glass damage, and theft. The Hirer is liable until the equipment and consigned goods are returned and accepted by Rugenbräu.
6.4 Rugenbräu accepts no liability for damages caused by improper use or violation of these GTC. Liability for defects and resulting damages is only accepted in cases of gross negligence or intent by Rugenbräu.
6.5 Swiss law applies. The exclusive place of jurisdiction is Thun (jurisdiction for Interlaken).

Exchange of Sales Statistics / Sales Data

7.1 The customer expressly agrees that Rugenbräu AG may provide beverage producers with sales data relating to beverage purchases. The data is used solely for administrative and statistical purposes.

GTC as at: July 2025

GTCs as of July 2025
GTC as of July 2025